Shipping policy
Order Processing Time
Wholesale orders typically ship within 3 business days, depending on order size and item availability. Larger or more complex orders may require additional handling time.
Inventory Availability
If any items in your order are not immediately available, our team will contact you with:
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An estimated time of arrival (ETA)
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The option to split the order into multiple shipments
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The option to change or remove impacted items
We aim to communicate quickly so you can make the best decision for your business.
Shipping Methods
Orders ship via our preferred carriers based on size, weight, and destination. Tracking information will be provided once your order ships.
International Orders
International shipments may be subject to import duties, taxes, and customs fees determined by the destination country. These charges are the responsibility of the recipient and are not included in our pricing or shipping rates.
We are not responsible for customs delays or additional charges incurred during import.
Denied or Refused Shipments
Any international shipment that is refused or denied delivery due to unpaid duties, taxes, or customs issues will not be eligible for a refund.